Privacy Policy

BookyBooky built the Booky Booky app as a Freemium app. This service is provided by BookyBooky at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Booky Booky unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email, username, password, phonenumber, address. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

GDPR Compliance

BookyBooky is committed to ensuring the protection and privacy of personal data as outlined by the General Data Protection Regulation (GDPR). This section of our Privacy Policy addresses the specific requirements and rights granted by the GDPR:

Data Protection Rights

We acknowledge your rights under GDPR, including the right to access, rectify, erase, restrict processing of your personal data, the right to data portability, and the right to object to data processing.

Lawful Basis for Processing

We process personal data based on lawful grounds in compliance with GDPR, such as consent, contract, legal obligations, vital interests, public tasks, or legitimate interests.

Data Transfer

Personal data may be transferred outside the EU; in such cases, we ensure adequate protection measures as required by GDPR.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, as per our retention policy.

Data Protection Officer (DPO)

For any concerns or inquiries regarding data protection, our Data Protection Officer can be contacted at info@bookybooky.app.

What We Collect

We collect certain personal information. This includes: profile name, username, email, password, device language and phone number.

In addition to the personal information we collect from individual users, for businesses, we gather specific additional data that you provide voluntarily. This includes: business phone, business name, business address, services offered by the business and opening hours.

This information is crucial for providing and enhancing the services offered by our platform. Your decision to provide this data is entirely voluntary, but please note that some features of our service may depend on this information.

Deleting Your Account

To delete your account, please either: Email us at info@bookybooky.app with your request. Or log into the app, navigate to the account section, then click profile, and follow the steps to delete your account.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2024-01-01

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@bookybooky.app.