Frequently Asked Questions

Yes, our app is completely free for both clients and businesses. We believe in providing a seamless and cost-effective platform for appointment booking and management.

Clients can easily cancel their appointment through the app up to 24 hours before the scheduled time. If you need to cancel within 24 hours of the appointment, please contact the business directly to discuss the possibility of cancellation.

Signing up is quick and easy! It takes less than 30 seconds. Just download the app, follow the on-screen instructions to create an account, and you're ready to start booking appointments or listing your services.

Yes, we prioritize your privacy and security. All personal information is securely stored and protected in accordance with the latest data protection regulations.

There are no fees for canceling an appointment more than 24 hours in advance. For late cancellations (within 24 hours), please check the business's policy as it may vary.

By listing individual employees, our app brings a more human and personalized touch to the appointment booking process. Clients can see who will be taking care of them, learn about each professional's specific skills and experiences, and make informed choices based on personal preference. This approach not only enhances the customer experience by building a connection with their service provider but also showcases the unique talents of each employee.

The review feature is currently under development. Soon, you'll be able to leave feedback after your appointments. Your insights are invaluable to us and the entire community. Stay tuned for updates!

Yes, our app is designed with user-friendliness and accessibility in mind. We continually update our platform to ensure it's easy to navigate and accessible to all users, including those with disabilities.

We're constantly working to improve your experience. Our app receives regular updates for new features, improvements, and bug fixes to ensure a seamless and up-to-date experience for all our users.

Yes, our app automatically adapts to multiple languages based on your device's language settings to cater to a diverse user base. In cases where a specific language is not supported, the app defaults to English. This ensures a seamless and personalized experience for every user, regardless of their preferred language.

We value your feedback and suggestions! Please feel free to reach out to us through our social media channels or email us at info@bookybooky.app with your thoughts and ideas.

If you encounter an issue with the app, you can visit our Help Center in the app or contact our support team at info@bookybooky.app.

Signing up for businesses is a simple two-step process. First, create a regular account, which takes less than 30 seconds. Just follow the on-screen instructions after downloading the app. Next, set up your business profile for free. This step may take a minute or two, depending on the number of services you offer. For instance, a business with 10 services will need a bit more time than one with just 2 services.

Yes, anyone can create a business account on our app, and it's absolutely free! Whether you're a small startup or a large enterprise, our platform is designed to accommodate businesses of all sizes without any cost. This is part of our commitment to providing accessible and efficient service to our community.

Absolutely! Businesses have the flexibility to set separate hours for appointments and walk-ins. This feature allows businesses to manage their schedules more efficiently and cater to both types of clients effectively.

Yes, businesses can choose to accept only appointments, only walk-ins, or a combination of both. This flexibility allows businesses to tailor their services to their operational preferences and customer needs.

Businesses can add vacation periods in the app, and any appointments scheduled during these times will be automatically cancelled. This feature helps prevent scheduling conflicts and ensures clients are informed in advance.

Businesses can conveniently cancel an appointment through the app up to 15 minutes before the scheduled start time. This feature allows for flexibility in managing schedules while ensuring minimal disruption for clients.

In our app, employees are listed separately under their respective businesses to emphasize the personal touch of our service. For instance, at John Barber Shop, each barber is listed individually. This allows clients to choose their preferred barber based on their profile, which details their expertise and personal style. It's a way to humanize the service, giving clients the feeling of being cared for by a person, not just a business.